Cookies Policy | Uptown Casino

1. What are cookies?

Cookies are small text files that a website can place on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help websites work correctly, improve performance and provide information about how visitors use online services.

Some cookies are placed directly by Uptown Casino. Others may be placed by third-party service providers that support functions such as security, analytics, website performance or advertising. These third parties may process information collected through their technologies in accordance with their own privacy notices and terms.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains may depend on its purpose and the settings of your browser or device.

Similar technologies

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, the word cookies includes these similar technologies where the context allows.

2. How we use cookies

The types of cookies used on the website may change as our services and technical arrangements develop. In general, cookies may be used for the following purposes:

Strictly necessary cookies, which help the website operate and support essential functions such as navigation, account access, session management and security.
Preference cookies, which remember choices such as language, region, display settings or other preferences so that the website can provide a more consistent experience.
Performance and analytics cookies, which help us understand how visitors use the website, identify errors, measure performance and improve content and functionality.
Security and fraud prevention cookies, which help detect unusual activity, protect accounts, support responsible access controls and reduce the risk of misuse.
Functionality cookies, which support features that are not strictly necessary but may make the website easier or more convenient to use.
Advertising or marketing cookies, where used, which may help measure campaigns, limit repeated advertisements or provide content that is more relevant to a visitor's interests.

Cookies may collect information such as a device or browser identifier, approximate location, browser type, operating system, pages visited, links selected, visit dates and times, language settings and information about interactions with the website. Information collected through cookies may be combined with other information where permitted and handled in line with our Privacy Policy.

Cookies do not normally contain information that directly identifies you by name. However, information associated with a cookie may become personal information when it is linked with an account, device or other identifying information. We apply appropriate safeguards to information collected through the website and use it for legitimate business, service, security and compliance purposes.

3. Essential cookies and consent choices

Some cookies are essential for the website to function and cannot be disabled through a cookie preference tool. Without these cookies, certain services may not operate properly. For example, essential cookies may be needed to maintain a secure session, remember activity during a visit, process a request or apply security controls.

Where consent is required, non-essential cookies will be used only after you make a relevant choice, subject to applicable law. You can usually accept all available cookies, reject non-essential cookies or select individual categories through the cookie banner or preference controls provided on the website.

If you change your preferences, the change may not take effect immediately in every part of the website. Existing cookies may remain on your device until they expire or are deleted. You may need to refresh the page, start a new browsing session or clear stored website data before all changes are applied.

If you decline non-essential cookies, you can generally continue to browse the website. However, some features may be less personalised, certain functions may not be available, or the website may not work in the way intended. Essential cookies may still be used where necessary for operation, security and legal compliance.

4. Managing cookies on your device

Most web browsers allow you to view, block, delete or restrict cookies through their settings. The method differs between browsers and devices. You can usually find these controls in a privacy, security or settings menu. Your browser may also allow you to receive an alert before a cookie is stored.

Open the privacy or security settings in your browser or device.
Review the available controls for cookies, website data or tracking technologies.
Choose whether to allow, block or delete cookies, either generally or for particular websites.
Save your settings and revisit the website if necessary.

Deleting or blocking cookies can affect saved preferences, account sessions and website functionality. It may also prevent us from remembering that you previously made a cookie choice, which means that a cookie notice may appear again. Browser settings do not always control every technology used by websites, so additional preference controls may be available through the website itself.

You should review the cookie and privacy settings on each browser and device that you use to access Uptown Casino. If several people use the same device, the settings selected by one person may affect the experience of others.

5. Third-party services, updates and questions

We may use third-party providers to assist with website hosting, security, analytics, customer support, technology, payments, fraud prevention or other operational services. These providers may use cookies or similar technologies to provide services to us. Their use of information may be subject to separate notices, and we encourage you to review relevant third-party information where it is made available.

The website may contain links to third-party websites, applications or services. Uptown Casino is not responsible for the cookie practices of external websites that we do not operate. You should check the privacy and cookie information provided by those third parties before using their services or providing information.

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, legal requirements or business practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. Your continued use of the website after an update may be subject to the revised policy, as permitted by law.

If you have a question about this Cookies Policy or want to understand how your information is handled, please use the available contact or support channels shown on the Uptown Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless specifically requested through an authorised support process.

This policy is intended as general information about cookies used in connection with the website. It does not change any rights or obligations set out in applicable terms, privacy notices or other policies. If there is an inconsistency between this policy and a mandatory requirement of applicable Australian law, the mandatory requirement will apply.